About this API product

The Roadside assistance APIs for car dealers is a package of the essential APIs to implement assistance case management in the Roadside Assistance (RSA) line of business. The APIs include:

Authorization API
RSA Case Creation API
RSA Assignment Management API
Assistance Case Management API

As the names suggest, some of these APIs are specific for RSA, while the others can be reused in other lines of business. The included APIs have been tailored to the needs of car dealers to ensure they meet the industry needs, and cover all the standard use cases.

Please see the detailed documentation on these APIs below.

API features

This API package has the features to cover every use case in the assistance case lifecycle, including:

create new assistance case, and request the needed services
view the details of the created assistance case, and monitor the service delivery
update the assistance case if needed, also by cancelling the service requests

Please refer to the diagram below for an overview of the covered use cases, and the APIs you can use to implement them.

RSA use cases overview

Our implementation teams are pleased to consider your use cases and suggest the optimal ways to implement them with the APIs. Please do not hesitate to contact us with any questions or inquiries.

Included APIs

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Roadside assistance APIs for car dealers1.0

About this API product

API features

Included APIs

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